Frequently Asked Questions
How to Apply
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How can I apply for an AeroMexico Visa Card?
Apply online or call 866-266-5042 to apply by phone.
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Can I receive an AeroMexico Visa Card without being a Club Premier Member?
Yes. If you do not currently have a Club Premier Frequent Flyer Member Number, one will be assigned to you. All of your Club Premier Miles will accumulate to one Mileage Account with AeroMexico.
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Can I use my spouse's Club Premier Member Number to apply for an AeroMexico Visa Card?
No. The primary AeroMexico Visa Cardholder's name must match the Club Premier Member name and associated Frequent Flyer Number. However, if you would like additional cards for a family member, you can request to add authorized signers to your account.
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How long will it take to receive my Card?
You will receive notification of the status of your application within 7-10 business days.
Member Benefits
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Do I earn rewards with the AeroMexico Visa Card?
Yes! You earn Club Premier Miles with every purchase that can be redeemed for flights and upgrades on AeroMexico and SkyTeam partners.
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What are the other benefits from the AeroMexico Visa Card?
- Earning Power
Use the AeroMexico Visa Card for all purchases from airline tickets to hotels to gas and groceries to big-ticket items like computers and home furnishings to monthly recurring charges (mortgage, utilities, daycare services, or tuition). - Automatic Bill Payments
Pay all of your bills with your Card. Contact merchants or service providers for exact details and acceptance. Learn more about Automatic Bill Payment. - AutoPay
Pay your AeroMexico Visa Card bill from any checking or savings account in the United States. Learn more about AutoPay. - Free Internet Banking
Enroll to view transactions, make a payment, request convenience checks or balance transfers, or set-up account alerts. Learn more about Free Internet Banking.
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Are there limits to earning Miles on the AeroMexico Visa Card?
There are no Mileage caps on AeroMexico Visa Cards.
Basic Card Facts
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What's the difference between an AeroMexico Visa Signature Card and an AeroMexico Visa Card?
View the Card Comparison page for more details on the AeroMexico Cards.
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Can I only use the AeroMexico Visa Card for purchases with AeroMexico?
The AeroMexico Visa Card works just like any other Visa Card for purchases at millions of locations that accept Visa Credit Cards.
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Can I use the AeroMexico Visa Card for instant cash at ATMs?
Yes. You can use your AeroMexico Visa Card for cash advances at ATMs that accept Visa Credit Cards. Cash advances do not earn Mileage.
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Is the APR competitive?
The APR is competitive for credit cards that offer rewards. You pay no interest on purchases when you pay your bill in full by the payment due date each month.
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Why is there an annual fee on AeroMexico Credit Cards when I can get almost any card with no annual fee?
Airline-affiliated credit cards that offer miles for card usage generally charge an annual fee. AeroMexico Visa is offering a first year fee waive as a courtesy to you as a new cardholder. Keep using your Card for all your purchases and you’ll be on your way to many Club Premier benefits, including upgrades and round trip tickets with AeroMexico and other SkyTeam partner airlines.
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Can I access my AeroMexico Visa Card account online?
Yes. Enjoy managing your account in the privacy of your own home or while you are traveling via the Internet. Learn more about Free Internet Banking.
Additional Questions
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How do I change my Overlimit Coverage preferences?
Your preferences can be updated 24/7 within Internet Banking. Learn more.
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Is customer service available in Spanish?
Yes. Simply call 866-794-2136. When you call this number you will have the choice of connecting to a Spanish-speaking customer service representative or using the automated 24-hour voice response system. The voice response system allows you to access detailed information about your AeroMexico Visa account balance in English as well as in Spanish.
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Whom should I call with questions about my AeroMexico Visa Card?
Contact 24-hour Cardmember Services with any questions about your Card.
