Contact Us

24-hour Cardmember Service / report a lost or stolen card
We accept relay calls

Outside the United States: 701-461-2541

Send payments
U.S. Bank National Association
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Make sure to include your account number in the memo area of your check.

Billing inquiries
Cardmember Service
P.O. Box 6352
Fargo, ND 58125-6352

Email us
For questions specific to an existing account, please Login to Online Banking to authenticate that you are the account owner:

  1. Log in to Online Banking 
  2. Under the “Customer Service” tab, select “Contact Us"
  3. Select "Email Us"

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We may change APRs, fees and other Account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.

The creditor and issuer of these cards is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc. and these cards are available to United States residents only.

© 2019 U.S. Bank National Association.  All rights reserved.