Contact Us

24-hour Cardmember Service / report a lost or stolen card

866-794-2136
We accept relay calls

Outside the United States: 701-461-2541

Send payments

U.S. Bank National Association
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Make sure to include your account number in the memo area of your check.

Billing inquiries

Cardmember Service
P.O. Box 6352
Fargo, ND 58125-6352

Email us

For questions specific to an existing account, please Login to Online Banking to authenticate that you are the account owner:

  1. Log in to Online Banking 
  2. Under the “Customer Service” tab, select “Contact Us"
  3. Select "Email Us"